What are the top reasons provisioning fails in the US?
1.
Service name not consistent throughout submission.
Even small deviations can be pulled up.
2.
Price points not consistently listed within submission.
3.
Values and points within submission not meeting carrier
requirements
and guidelines 4. Help MT not being included in all Carrier message flows 5. Stop MT not being included in all carrier message flows. 6. T-Mobile’s additional requirements are not met. 7. Monthly renewal reminder messages not included
for subscriptions. 8. Re-subscription messages not included for subscriptions. 9."Other (or std) rates apply” statement missing
on several points of the message flow. 10.Pricing information should be at the beginning of
the opt-in MT. 11.
Customer service information not being included
in the opt-in MT. 12. Verizon content rating not established on submission. 13.
Incorrect service type(s) selected to fit program. 14.
Inclusions of “$0 charge” in message flow. 15.
CTA not thorough enough. 16. Customer service details not listed correctly,
no website, or toll-free number given. 17. Terms and Conditions are not valid on website. 18.Customer Support email address does not work. 19.
Differing carrier restrictions are not adhered to. 20.
Not providing address of web-opt in within
message flow and CTA. 21.Messages are longer
than 160 characters leaving out crucial message elements, or cutting off words.
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What are the top reasons provisioning fails in the US?
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