txtNation SD Logo  
Knowledgebase
Global Reach, Personal Touch.  
Knowledge Base Home Knowledge Base Home | Knowledge Base Glossary Glossary | Live Chat Live Chat | Click to Call Click to Call
Home > All Categories > Technical Documentation > SMS FAQ'S > Keywords > What happens if a user gets my keyword wrong?
Question Title What happens if a user gets my keyword wrong?

In some countries an error message is returned to the user informing them to try again.

In other countries for example the UK the messages are stalled then manually corrected by a member of the txtNation support team if it is obvious what the user was sending in for. When this happens the money goes into a holding account balance for an additional 6 months after the normal payout date incase the user disputes the corrected transaction. Because of the manual labour that txtNation undertakes to correct these messages the payout is 50% of your normal payout for this transaction. If you would prefer for txtNation not to manually correct your messages and keep them stalled please log a ticket at http://sd.txtnation.com.

txtNation

Global Reach, Personal Touch.

Authored by: Rezza
Click Here to View all the questions in Keywords category.
File Attachments File Attachments
There are no attachment file(s) related to this question.
Article Information Additional Information
Article Number: 1104
Created: 2009-05-05 12:19 PM
 
Article Options Article Options
Print Question Print this Question
Email Question Email Question to Friend
Export to MS Word Export to MS Word
Bookmark Article
 
Search Knowledge Base Search Knowledge Base
 
 

Powered by PHPKB Knowledge Base Software