Are you a client or a customer?

This is the Customer Care support area for end-users. End-users are private consumers who use those services: for instance, to download games, use mobile chat services, or to make a payment. Whoever you are, we can help.


You need a refund?

Can't download a ringtone or other content?

Forgotten your password? Got an expired content link?

Not got your PIN to access your online services?

Request a re-send of your support ticket?

Billing query, viewing your itemised bill?

Then you are in the right place to find out answer to these or similar questions.

Are you having a problem with a txtNation service? Click here to access our Customer Care, online support system.

Questions we're often asked
Video Guide: Customer Care